Every founder thinking about franchising eventually opens a spreadsheet and types in their best store’s numbers. That is the moment most franchise plans go wrong, and it goes wrong quietly, because the numbers look excellent.
We covered why in what has to exist before you franchise: your flagship has advantages a franchisee will never have. This piece is the practical follow-on — how to build the unit model properly, what to leave out, what to put in, and the legal line on what you are allowed to do with it once it exists.
Model a unit that does not exist yet
The discipline is simple to state and uncomfortable to follow. Build the model for a location that opens next year, in a trade area you have not proven, run by somebody who is not you.
That changes almost every input:
- Occupancy at today’s asking rent for a comparable space, not the lease you signed a decade ago. Include common-area charges, which rarely appear in the headline rent.
- Labor at a hired manager’s salary. If the founder has been working sixty unpaid hours a week in the flagship, the flagship’s margin includes a salary nobody is being paid.
- Build-out and fixtures priced now, including the items that were donated, inherited, or bought secondhand when you opened.
- Opening inventory, which for a product business is often the largest single cash outlay and the one most frequently forgotten in early drafts.
If the model still works after those changes, you have something. If it only works with the flagship’s rent and the founder’s free labor, you have learned something more valuable, and cheaply.
The costs franchisees underestimate
A franchisee’s cost structure is your store’s cost structure plus the franchise. Those additions are easy to overlook when you are the one designing them.
The royalty comes off revenue, not profit, so it bites hardest in exactly the months a new location is weakest. A brand or marketing fund contribution usually sits on top of it. There are pre-opening costs — training travel, payroll before the doors open, grand-opening marketing — that produce no revenue at all. And there is the working capital needed to survive the ramp, which is not an operating cost but is very much a cash requirement.
Put all of them in. A franchisee’s lender will.
The ramp is the model
A mature-year P&L tells a prospect what the business might become. The monthly ramp tells them whether they survive long enough to find out.
Build the first twenty-four months month by month. New locations rarely open at mature volume; they climb. Somewhere in that climb is the cash trough — the lowest point of cumulative cash, after the opening outlay and before monthly results turn positive. That trough, not the mature-year profit, determines how much capital a franchisee genuinely needs and whether the location is financeable.
Then name the breakeven month, and be honest about how sensitive it is. Show what happens if revenue lands at eighty percent of plan. If the location never recovers its trough at eighty percent, the model is fragile, and it is far better to find that out in a spreadsheet than in a franchisee’s bank account.
Let the model design the franchise
This is where unit economics stop being a sales document and become a design tool.
Your royalty rate, your initial fee, and any wholesale margin you take on product all come out of the franchisee’s model. Set them first and check the unit afterward, and you are likely to discover the unit only works for you. Build the unit first and set the terms so the franchisee’s model still clears a sensible return, and the system has a chance of producing operators who stay.
A useful test: if a competent operator following your system exactly would struggle to pay themselves a market wage after your royalty, the royalty is too high for the unit, or the unit is not ready to franchise.
What you are allowed to do with it
Here is the part that catches founders out. Under the FTC Franchise Rule, a franchisor that makes financial performance representations — statements about what a location earns or could earn — may only make them if they are included in Item 19 of the Franchise Disclosure Document, with a reasonable basis and the required substantiation. Handing a prospective franchisee your pro forma as a picture of what they will make, outside the FDD, is precisely what that rule restricts.
That does not make the model useless. It is the basis for your own go or no-go decision, for your fee design, for the Item 7 estimate of initial investment, and — if you and your counsel decide to include one — for an Item 19 disclosure built properly. But the wording, the substantiation, and the decision about whether to disclose earnings at all belong with franchise counsel. CMA is a management consulting firm, not a law firm, and this is one of the places we insist on a lawyer being in the room early.
Where this work fits
The Milly’s engagement is a published example of the sequence: a documented operating playbook first, then unit economics and a multi-stream franchise revenue model built to the new-location standard, then a phased expansion plan with gates.
If you want the model built with you rather than for you, it sits across our financial modeling practice and our retail and franchising work, and a conversation is the quickest way to find out whether your flagship’s numbers survive the translation.
This commentary is provided for general informational and educational purposes only and reflects the author's analysis as of the publication date. It is not legal, tax, accounting, investment, or securities advice, and it does not create a consulting or advisory relationship. Third-party names and trademarks are the property of their respective owners. See our full disclaimer.
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